doodledine

Fact sheet · updated

WHAT THE GUIDANCE SAYS

Read the sticker,
ask the question.

Every café and takeaway gets inspected.

Read a rating
A small, bright neighbourhood café with wooden tables set by a large window and plates of food being served
AI-generated image, not a photograph of a real person or place.

0 TO 5a hygiene snapshot

Local food safety officers check how food is handled, how clean the kitchen is and how safety is managed. The result is a rating you can look up, and allergy information you are entitled to ask for.

At a glance

14

Allergens food businesses must declare

UK food law names 14 regulated allergens, including milk, eggs, peanuts, tree nuts, sesame, fish and cereals containing gluten. Businesses must tell you if they use them as ingredients.

ALLERGENS · FSA

54,000+

Food outlets covered by Scotland's scheme

Food Standards Scotland says its Food Hygiene Information Scheme covers more than 54,000 outlets across all 32 local authorities, rated Pass or Improvement Required.

SCOTLAND · FSS

TWO NUMBERS WORTH KNOWING

What the law
makes them tell you.

One figure on allergens,
one on how far Scotland's scheme reaches.

Local authorities upload new ratings in England, Wales and Northern Ireland at least every 28 days, so a sticker and the website can briefly differ.

A QUICK RATING CHECK

What does the
number mean?

Pick a food hygiene rating to see what the Food Standards Agency says it means. The bar shows how much improvement the inspector found was needed.

Based on the Food Standards Agency's Food Hygiene Rating Scheme guidance for England, Wales and Northern Ireland.

Rating check

Choose a rating
5Very good

Top of the scale: hygiene standards are very good and fully comply with the law. The business did well in all three inspected areas.

3Generally satisfactory

Hygiene standards were generally satisfactory at the time of inspection. A 4 means good.

2Some improvement

Some improvement is necessary. The officer explains to the business what it needs to do to improve.

1Major improvement

Major improvement is necessary. Businesses with low ratings must make urgent or major improvements, and the council can take enforcement action.

0Urgent improvement

The bottom of the scale: urgent improvement is required. If a rating is low, the FSA says you can choose a place with a higher one.

Source: Food Standards Agency, Food Hygiene Rating Scheme (GOV.UK). Scotland uses a different scheme: Pass or Improvement Required.

THE SHORT ANSWER

A rating is about
hygiene, not taste.

The scheme answers one question:
how safely was food handled on inspection day?

General information only, not medical advice. For advice about your own health, speak to a doctor, pharmacist or other qualified health professional.

RATINGS

Five means very good

In England, Wales and Northern Ireland businesses are rated from 5 down to 0. A 5 means hygiene standards are very good and fully comply with the law.

Read a rating

INSPECTION

Three things checked

Officers look at how food is handled, the condition of the premises, and how the business manages food safety. A top rating needs all three.

What it covers

ALLERGENS

You can always ask

Restaurants and cafés must provide allergen information, on the menu or by telling you how to get it, such as asking a member of staff.

How to ask
A diner seen from behind talking with a server at a restaurant table, a closed menu on the tablecloth
AI-generated image, not a photograph of a real person or place.

FOUR HABITS WHEN EATING OUT

Thirty seconds,
better choices.

These come from Food Standards Agency and Food Standards Scotland guidance. None of them needs an app, though the ratings are all online too.

  1. Look for the sticker

    It is usually in the window or door. In England display is voluntary; in Wales and Northern Ireland it is the law.

  2. Check the date

    The back of the sticker and the online rating show when the inspection took place.

  3. Ask if you cannot see it

    You can ask staff for the last rating. In Wales and Northern Ireland they must tell you.

  4. Raise any allergy

    Ask staff about the allergens in a dish. If you react to something outside the 14, ask about it specifically.

WHAT A RATING LEAVES OUT

Clean kitchen,
not best food.

The FSA says the scheme covers handling, storage, preparation, cleanliness of facilities and how food safety is managed. It says nothing about the quality of the food, customer service, culinary skill, presentation or comfort.

A rating is a snapshot of what the officer found on the day. The business is responsible for meeting food hygiene law all the time, and concerns about a business can be reported to the local council's food safety team.

A cook's gloved hands preparing vegetables on a clean board in a spotless stainless steel restaurant kitchen
AI-generated image, not a photograph of a real person or place.

Questions

Questions people ask

Do businesses have to display their hygiene rating?

In Wales and Northern Ireland, yes, by law. In England display is voluntary, though businesses are encouraged to show it. You can look up any rating online.

Why is a new restaurant not rated?

New businesses or new owners may not have been inspected yet. In Scotland these show an Awaiting Inspection certificate or online rating.

How does Scotland's scheme differ?

Scotland uses the Food Hygiene Information Scheme: Pass means the business meets legal hygiene requirements, Improvement Required means it did not and must make improvements.

Does a vegan dish mean it is free from milk or egg?

No. The FSA says people allergic to milk, eggs, crustaceans, fish or molluscs should never assume vegan food is safe, because of possible cross-contamination.

Which places get a hygiene rating?

Restaurants, pubs, cafés, takeaways, food vans and stalls, hotels, supermarkets and other food shops, among others. Low-risk places such as newsagents selling pre-wrapped goods are exempt.

Sources

Where the facts come from

  1. Food Standards Agency (GOV.UK): Food Hygiene Rating Scheme
  2. Food Standards Scotland: Food Hygiene Information Scheme
  3. Food Standards Agency (GOV.UK): Food allergy and intolerance advice for consumers
  4. Food Standards Agency (GOV.UK): Food Hygiene Rating Scheme overview

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